Ashfield House Spondon Surgery

Ashfield House Spondon Surgery in Derby is part of the Ashfield House veterinary hospital network, owned by VetPartners, and links into a 24/7 emergency service via Ashfield House Vet Hospital. The practice offers routine preventive care as well as more involved procedures, with the website listing vaccinations, nurse clinics, neutering, complex surgeries, and laparoscopic (keyhole) spays. Recent feedback is largely very positive, with owners often highlighting friendly handling, longer appointments, and clear communication.

Services

•Routine preventive care: Vaccinations and boosters are listed, along with nurse clinics for ongoing support and check-ins.
•Surgery: The website mentions neutering, complex surgeries, and laparoscopic (keyhole) spays.
•Support for nervous pets: Nurse clinics have included socialisation-style sessions to help anxious dogs become more comfortable with the practice, and reviews also mention pets being settled with treats, fuss, and extra time during visits.
•Consultations and diagnostics: Recent owners describe unhurried appointments, including one consultation lasting nearly an hour, with tests carried out during the visit.
•Ongoing care: Reviews mention help with dogs’ ongoing conditions, with owners saying they felt involved in treatment decisions.
•Emergency cover: A 24/7 emergency service is available via Ashfield House Vet Hospital.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members include Charlotte (vet), who is repeatedly praised for taking time in appointments, explaining options clearly, carrying out tests during consultations, and handling anxious dogs kindly. Georgia (vet nurse) is credited with socialisation work to help a fearful dog become more comfortable visiting the practice. Mais also appears among recently mentioned staff names, although no role is given.

Reviews

Ashfield House Spondon Surgery has a 4.9/5 Google rating from 43 reviews.

•Recent feedback is strongly positive overall, with many owners describing the team as friendly, professional, caring, and attentive with both pets and owners.
•A common theme is that dogs seem comfortable coming in, with several reviewers mentioning treats, cuddles, lots of attention, and positive first visits for puppies.
•Charlotte is singled out for spending plenty of time in consultations, offering practical advice, and carrying out tests there and then; one owner also felt the treatment approach was lower cost and not sales-driven.
•There is one clear negative review alleging unnecessary ongoing medication and inappropriate vaccination recommendations, but this sits against a much larger run of positive comments about care, communication, and value.

Reviews for Ashfield House Spondon Surgery

Note: Showing the 10 most recent Google reviews out of 43 we track in total. Recent reviews may not be representative of overall sentiment.

Lorraine Weaver

3 weeks ago

We always have a positive experience here; this time though, there was an emergency which was a possible rta. Everyone is the waiting area was informed, one client elected to book another appointment, and we waited it out as we were half way through our dog's appointment. All was quickly sorted and everyone processed very professionally.

Sandra Frisby

1 month ago

They look after my little terror as though she were their own pet pup, great service and not stupidly priced!

Michelle Morley

My dogs absolutely love coming to this vets they are so friendly all the animals get lots of attention my dogs even scratched the door to get in xx

Jane Simmons

2 months ago

Paula Donoghue

Wonderful experience for me and my Oscar, we never have issues with visits, he is always happy to go and have treats and cuddles. Thank you to all the staff.

Pablo Moralez

4 months ago

I’m honestly shocked at how this place operates. First they told me my dog had a “lifelong allergy” and needed tablets every single month for £80. I gave ONE strip, stopped, and guess what? It wasn’t an allergy at all just a simple irritation. But of course, irritation doesn’t make them money. Now they’re trying to push MONTHLY vaccinations, which every normal vet will tell you is complete nonsense. Dogs don’t get vaccinated every few weeks. So what is it? Easy: money, money, and more money. I’m done with vets who act like cash machines instead of professionals. My dog’s health comes first not their profit.

Jane Smith

5 months ago

Very friendly and professional staff, our dogs love going there so a big win for us 😊

Ken Clamp

8 months ago

I have been with Ashfield Vets for many years and the care and support over that time has been exceptional. I would recommend them without hesitation.

Matthew Brown

10 months ago

Had to leave a review. Recently visited as one last roll of the dice. Lost all faith in vets over the last few years. I was blown away of how caring and non money grabbing Charlotte was. The amount of knowledge she has is amazing. Iv never been to a vet and walked out with a smile on my face. Restored my lost faith in vets and gave me amazing advice and low cost treatment. Have to say first impressions are 10 out of 10. Feel like we have finally found a vet who cares and it's not all about the money. Spent alot of time with us. Nearly a full hour. Did tests there and then. Amazing. Thank you.