Ashfield House Spondon Surgery – Vets in Derby
Clinic Overview
Ashfield House Spondon Surgery is part of the Ashfield House veterinary hospital network (described on its website as supporting pets for over 40 years) and links into a 24/7 emergency service via Ashfield House Vet Hospital. It appears set up for routine preventive care as well as more involved procedures: the website lists vaccinations, nurse clinics, neutering, complex surgeries, and laparoscopic (“keyhole”) spays.
In recent reviews, several owners describe longer, unhurried appointments (one mentions “nearly a full hour”) and same-visit testing (“did tests there and then”). There’s also a clear split in experiences around value and treatment recommendations: one reviewer alleges being pushed into ongoing monthly medication and “monthly vaccinations,” while multiple others say they felt advice was practical and not sales-driven.
Services
From the clinic website and the latest reviews, services mentioned include
- •Vaccinations and boosters
- •Nurse clinics (including socialisation-style sessions for nervous dogs to get comfortable in the clinic)
- •Neutering
- •Complex surgeries (mentioned on the website, without specific examples)
- •Laparoscopic (“keyhole”) spays (website)
- •In-clinic testing during appointments (“tests there and then,” per one review)
- •24/7 emergency service available via Ashfield House Vet Hospital (as stated on the website)
Pricing
- •One reviewer reports being advised their dog needed ongoing tablets at £80 per month (they disagreed with the diagnosis and stopped treatment).
- •One reviewer describes receiving “low cost treatment,” but no amount is given.
People
- •Charlotte (vet): Mentioned by multiple reviewers. Examples given include spending extended time in an appointment (reported as nearly an hour), doing tests during the visit, giving detailed advice, and being patient with a nervous dog by allowing extra time and talking through options.
- •Georgia (vet nurse): Credited with running socialisation sessions for a fearful dog—focused on building comfort with the clinic through calm handling, fuss/attention, and gradual exposure—leading to a marked improvement in the dog’s willingness to enter and cope with visits.
Reviews
Google rating: 4.8 stars from 38 reviews.
- •Multiple owners describe pets being comfortable coming in (treats/fuss mentioned), including puppies having a positive first visit.
- •Specific support for anxious dogs: nurse-led socialisation sessions and vets allowing extra time so the dog can settle before examinations/vaccinations.
- •Several reviewers highlight time spent in consultations and in-appointment testing (“tests there and then”).
- •Conflicting feedback on cost and recommendations: one 1-star review alleges pressure to buy ongoing monthly medication and “monthly vaccinations,” while other reviewers explicitly say they did not feel “money grabbing” and felt they received practical advice and lower-cost treatment.
Animals Treated at Ashfield House Spondon Surgery
Animals We Treat
Companion Animals
Opening Hours – Ashfield House Spondon Surgery
Opening Hours
Hours
Reviews for Ashfield House Spondon Surgery
Note: Showing the 5 most recent Google reviews out of 38 we track in total. Recent reviews may not be representative of overall sentiment.
Pablo Moralez
a month ago
I’m honestly shocked at how this place operates. First they told me my dog had a “lifelong allergy” and needed tablets every single month for £80. I gave ONE strip, stopped, and guess what? It wasn’t an allergy at all just a simple irritation. But of course, irritation doesn’t make them money. Now they’re trying to push MONTHLY vaccinations, which every normal vet will tell you is complete nonsense. Dogs don’t get vaccinated every few weeks. So what is it? Easy: money, money, and more money. I’m done with vets who act like cash machines instead of professionals. My dog’s health comes first not their profit.
Jane Smith
2 months ago
Very friendly and professional staff, our dogs love going there so a big win for us 😊
Ken Clamp
5 months ago
I have been with Ashfield Vets for many years and the care and support over that time has been exceptional. I would recommend them without hesitation.
Matthew Brown
4 months ago
Had to leave a review. Recently visited as one last roll of the dice. Lost all faith in vets over the last few years. I was blown away of how caring and non money grabbing Charlotte was. The amount of knowledge she has is amazing. Iv never been to a vet and walked out with a smile on my face. Restored my lost faith in vets and gave me amazing advice and low cost treatment. Have to say first impressions are 10 out of 10. Feel like we have finally found a vet who cares and it's not all about the money. Spent alot of time with us. Nearly a full hour. Did tests there and then. Amazing. Thank you.
Matthew Brown
7 months ago
Had to leave a review. Recently visited as one last roll of the dice. Lost all faith in vets over the last few years. I was blown away of how caring and non money grabbing Charlotte was. The amount of knowledge she has is amazing. Iv never been to a vet and walked out with a smile on my face. Restored my lost faith in vets and gave me amazing advice and low cost treatment. Have to say first impressions are 10 out of 10. Feel like we have finally found a vet who cares and it's not all about the money. Spent alot of time with us. Nearly a full hour. Did tests there and then. Amazing. Thank you.
Matthew Smith
8 months ago
First time visit to this vet practice with our 2 puppies Excellent service by the team made to feel most welcome and the pups had a positive first experience of going to the vets
Holly Limbert
5 months ago
I have been a customer of Ashfield's over many years with various beloved pets, from when I was a child into adulthood. I now take my dog Rufus. All the staff including the receptionists, nurses and vets are all extremely helpful! Charlotte is wonderful and is always so kind to my dog who is anxious visiting the vets!
marie makosz
7 months ago
An excellent veterinary team who will do everything they can to ensure your pet is treated to the highest standards whilst ensuring the owner is always involved at every stage of treatment . Cant praise them enough for all the help they have given me with my dogs ongoing conditions .
Paula Donoghue
9 months ago
Wonderful experience for me and my Oscar, we never have issues with visits, he is always happy to go and have treats and cuddles. Thank you to all the staff.
Samantha Fisher
12 months ago
Princess Maisie had to have a couple of procedures under anaesthetic as a puppy and has been terrified of the vets since. She is quite a nervous dog but responds really well to calm, kind voices and being given a bit of time to relax and process. It was so difficult taking her to her previous vets, she would scream, cry and try to run away. Then a couple of people recommended our local Spondon vet. I genuinely can not believe the change in Princess Maisie. Georgia, the wonderful vet nurse, had some socialisation sessions with Mais, where she was given loads of fuss and attention whilst just getting used to being in the vets and now Maisie bounces in through the door looking for her friends. Charlotte. The vet, has been so patient and kind with her too, allowing extra time on appointments and talking through what would be best for her. She went for her boosters yesterday and I didn't have to drag/carry her in or hold her still.. I used to dread vets visits and hate them almost as much as Mais, now we both actually look forward to them. If you want a vet that will treat your pet as a valued member of your family and genuinely care for them and their wellbeing then look no further.
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