Ashfield House Spondon Surgery

Ashfield House Spondon Surgery in Derby is part of the Ashfield House veterinary network and is owned by CVS Group. The practice links into a 24/7 emergency service via Ashfield House Vet Hospital and offers routine preventive care alongside more involved procedures, including neutering, complex surgeries, and laparoscopic (keyhole) spays. Recent feedback remains very positive overall, with owners often describing a calm atmosphere, kind handling, and clear communication.

Services

•Routine care and nurse support: The clinic offers vaccinations, boosters, and nurse clinics for ongoing support and check-ins.
•Surgery: Website-listed services include neutering, more complex surgical procedures, and laparoscopic (keyhole) spays.
•Support for nervous pets: The practice has been praised for helping anxious animals feel more comfortable, including socialisation-style nurse support, extra time in appointments, treats, fuss, and a generally calm environment.
•Consultations, tests, and ongoing treatment: Owners describe unhurried appointments with clear explanations, tests carried out during visits, and ongoing care where they feel involved in treatment decisions.
•Continuity for longer-term cases: Reviews mention repeat visits with the same vet for a cat’s dermatology-related care, which owners found helpful because they did not need to re-explain the case each time.
•Emergency cover: A 24/7 emergency service is available via Ashfield House Vet Hospital.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members include Charlotte (vet), who has been praised for taking time in appointments, explaining options clearly, carrying out tests during consultations, and handling anxious dogs kindly. Georgia (vet nurse) has been credited with socialisation work to help a fearful dog become more comfortable visiting the practice. Mais has also been mentioned by name, although no role is given.

Reviews

Ashfield House Spondon Surgery has a 4.9/5 Google rating from 52 reviews.

•Recent reviews are strongly positive overall, with owners frequently describing the clinic as friendly, welcoming, calm, and caring with both pets and owners.
•A recurring theme is that animals seem comfortable there, with cats and dogs described as reassured, given plenty of attention, and less stressed during visits.
•Several owners value the communication and continuity of care, including feeling listened to, involved in treatment decisions, and able to see the same vet for ongoing issues.
•A smaller number of comments raise concerns about cost or communication style, but these sit alongside many more positive accounts of professionalism, kindness, and well-handled appointments, including during an emergency disruption.

Reviews for Ashfield House Spondon Surgery

No VetsCompared reviews yet

Reviews from pet owners who enquired with Ashfield House Spondon Surgery through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 52 we track in total. Recent reviews may not be representative of overall sentiment.

P Tryner

2 weeks ago

Lovely friendly & helpful receptionist & vet. Saw lovely vet have seen twice before & feel she really cares & understands how we as owners feel & takes time to reassure our cats. Makes the visits less stressful for us all. Thank you so much 😊

Wayne Bond

3 weeks ago

Friendly vets, definitely know their stuff but not all of them talk to you like a human, they might have the knowledge of an animal health care ensiclopedia but I don't, and the prices are sometimes astonishing (expensive) or at least think so, but I haven't really been anywhere else to be honest.

Adam Jones-Bradburn

1 month ago

Great service and very welcoming. Was fantastic with our cat. Thank you.

lisa balsom

Very friendly , calm atmosphere , staff are kind and considerate and obviously love their jobs and all the animals

Sally Wheatcroft

2 months ago

It’s a nice calm environment which makes it great when bringing your pet to unfamiliar spaces. We’ve been coming to see the vet as the lady specialises in Dermatology and I’ve found the whole experience really positive and hopeful. After many months seeing other vets at the Long Eaton branch being unsuccessful for our cat it feels great to be coming to Spondon to see the same vet each time. Means we do not have to re explain each visit as with Long Eaton. We always leave feeling listened to and being an active part of our cats recovery.

Lorraine Weaver

7 months ago

We always have a positive experience here; this time though, there was an emergency which was a possible rta. Everyone is the waiting area was informed, one client elected to book another appointment, and we waited it out as we were half way through our dog's appointment. All was quickly sorted and everyone processed very professionally.

Sandra Frisby

They look after my little terror as though she were their own pet pup, great service and not stupidly priced!

Michelle Morley

My dogs absolutely love coming to this vets they are so friendly all the animals get lots of attention my dogs even scratched the door to get in xx

Jane Simmons

8 months ago

Paula Donoghue

Wonderful experience for me and my Oscar, we never have issues with visits, he is always happy to go and have treats and cuddles. Thank you to all the staff.