Highfields Vets, located in Derby, stands out as a highly reputable veterinary practice with a perfect 5-star rating from 192 Google Maps reviews. This extensive and consistent feedback highlights the clinic's commitment to delivering exceptional care and service. The clinic offers a range of services, including emergency veterinary care and serving as a training facility for veterinary nurses, indicating a strong focus on both professional development and comprehensive animal care.

Customer reviews emphasize several key strengths of Highfields Vets. Clients consistently praise the clinic for its transparent pricing and absence of hidden fees, as noted by Tarnya Martin, who appreciated the clear communication regarding her cat's dental surgery costs. The practice is family-run, which many reviewers, including Tarnya, believe contributes to the personalized and compassionate care provided by the staff. This personal touch extends to their handling of animals with previous negative experiences, as Alison King recounts how the team, led by Lucy, patiently worked with her reactive dog to build trust.

Moreover, the reviews reflect a highly supportive and communicative environment, with staff keeping pet owners well-informed during treatments and procedures. This level of care is particularly valued in stressful situations, such as the passing of a pet, where clients like Tracy Potter found solace in the team's empathy and support.

Overall, Highfields Vets is highly recommended for those seeking a practice that combines professional expertise with genuine care, clear communication, and competitive pricing.