Highfields Vets

Highfields Vets in Derby is a well-reviewed small-animal practice where owners frequently mention transparent pricing, including an online pricing system, alongside clear explanations of treatment options. Recent feedback continues to highlight dental work, calm handling for nervous or reactive dogs, and good communication while pets are in for surgery, scans, or other treatment. Reviews also describe the team as helpful and accommodating in urgent situations, such as fitting in a blood test and seeing a kitten despite a booking mix-up.

Services

• •Dental care and dentistry: Reviews mention routine teeth cleaning, possible extractions, and major dental surgery, with aftercare, medication, and follow-up appointments also noted.
• •Consultations, examinations, and treatment: Recent feedback includes a thorough examination and treatment for a kitten, plus in-depth consultations where options were explained clearly.
• •Diagnostics and monitoring: Owners mention blood tests, repeat X-rays, and pets being in for surgery or scans with updates provided during the day.
• •Vaccinations and travel-related care: Rabies vaccination is specifically mentioned, and one owner notes the practice emailed treatment records needed for an Animal Health Certificate handled elsewhere.
• •Support for nervous or reactive pets: The practice says it can allow more time for nervous pets, and reviews describe calm handling, low-pressure visits, and desensitisation support for fearful or reactive dogs.
• •General medical and ongoing care: Recent reviews refer to support with pain medication, care during cancer treatment, and help for a mother dog and puppies when complications arose.
• •Emergency arrangements: When the clinic is closed, the website says clients should call a dedicated emergency number for emergencies.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews often describe pricing as transparent or competitive, especially for dental work, and several mention the online pricing guide and no hidden fees. One recent reviewer, however, felt repeat pain medication was very expensive despite otherwise praising the care.

People

• •Cecile: Praised for an in-depth consultation, clearly explaining options, and rearranging appointments to make space for a dog's blood test.
• •Lucy: Repeatedly mentioned for calm, confident handling of fearful or reactive dogs, including support with desensitisation visits.
• •Wider team: Reviews also speak warmly about the nurses, reception staff, and the broader team for being kind, helpful, and good at keeping owners updated.

Reviews

Highfields Vets has 4.9/5 stars from 209 Google reviews.

• •Owners regularly praise the team for being friendly, compassionate, and professional, with several saying their pets are calmer here than at previous practices.
• •Communication is a strong theme: reviewers mention clear explanations of options, not feeling rushed, and being kept updated when pets are in for procedures or scans.
• •Dental care stands out in recent feedback, from teeth cleaning and possible extractions through to major dental surgery, with positive comments about aftercare and costs being explained clearly.
• •Support for anxious or reactive dogs is mentioned more than once, with specific appreciation for calm handling and allowing repeat visits to build confidence. One lower-rated review still praised the kindness of the team but raised concern about the cost of repeat medication.