Rabbit getting nails clipped at vet

Highfields Vets

#6 Vet in Derby, Derbyshire

5.0
Independent Clinic

Highfields Vets – Vets in Derby

Updated January 2026
Independent Clinic

Clinic Overview

Highfields Vets describes itself as a family-run, independent practice, with extended consultation times and extra time set aside for nervous pets and difficult consultations. The clinic also states it has the ISFM Cat Friendly award and is listed as a veterinary nurse training facility.

From the latest reviews, owners repeatedly mention transparent pricing (including an online pricing system), dental work (from routine cleaning to “major dental surgery”), and practical support for reactive/scared dogs (calm handling and allowing desensitisation visits). Several reviews also describe clear explanations of options and being kept updated when pets are in for surgery/scans.

Services

  • Dental care and dentistry: teeth cleaning with possible extractions, and reviews also mention major dental surgery with aftercare and medication.
  • Blood tests: one owner describes the clinic making time to fit in a blood test.
  • Vaccinations: rabies vaccination is specifically mentioned.
  • Surgery and diagnostics: owners mention pets being in for surgery/scans, with updates provided while the pet is in.
  • Support for anxious/reactive pets: the practice website says it will put more time aside for nervous pets, and reviewers describe staff calmly managing reactive dogs and allowing desensitisation visits.
  • Emergency arrangements: the website states that when the clinic is closed, clients are advised to call a dedicated emergency number for emergencies.

People

  • Cecile: mentioned for an “in depth” consultation where she explained all options for a dog’s care, and rearranged appointments to make space for a blood test.
  • Lucy: repeatedly mentioned for working with fearful/reactive dogs—owners describe her and the team as calm and not easily phased, and supporting a plan where the dog can visit to desensitise over time.

Reviews

5.0 stars from 198 reviews. - Transparency on cost: owners mention an online pricing system, “upfront” costs, and no hidden fees; one dental case was said to come in less than expected and included medication plus a follow-up appointment.

  • Clear communication and choice: reviews describe vets taking time to explain options and answer questions without making owners feel rushed.
  • Handling of nervous/reactive pets: multiple owners describe staff staying calm with reactive dogs and allowing repeat low-pressure visits to build trust.
  • Dental outcomes and aftercare: dental cleaning/extractions and “major dental surgery” are specifically referenced, with owners praising the process from consultation through aftercare.
  • Practical admin help: one reviewer notes the practice emailed treatment records to support an Animal Health Certificate handled by another provider.

Special Services

Emergency Services
Vet Nurse Training

Location

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