Abbeyserve Limited – Vets in Derby
Clinic Overview
- Recent feedback is mostly positive, with many owners describing the team as friendly, helpful and professional, including warm mentions of the reception staff. - Several reviews highlight the practice’s handling of nervous or reactive pets, including a nervous cat made to feel relaxed and an early appointment arranged to help a rescue dog avoid other dogs. - Owners also mention good outcomes for everyday problems such as yearly vaccinations, paw injuries from grass seeds, and appointments where the vet helped put their mind at rest.
Services
- •Routine consultations and examinations: general health checks, including senior pet check-ups. Recent reviews mention visits for yearly injections, ear problems, swollen paws caused by grass seeds, and reassurance-focused appointments when owners were worried about their pet.
- •Vaccinations / annual injections: owners describe practical in-appointment help with handling and restraint when needed.
- •Neutering: for dogs, cats and rabbits, with the website noting a 10% discount during June to August.
- •Support with treatment plans and medication: reviews mention step-by-step explanations, discussion of options, and being shown how to administer medication.
- •Support for nervous or reactive pets: reviews highlight a calming approach with a nervous cat and an early appointment arranged for a rescue dog reactive to other dogs.
- •Out-of-hours emergency cover: arranged via Ashfield House Veterinary Hospital.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews often describe prices as reasonable or not too expensive, although a small number of owners have felt some recommendations were too cost-focused for their situation.
People
- •Sarah (vet): mentioned for talking through concerns, giving options, and demonstrating medication use.
- •David (vet): praised for taking time over examinations and providing reassurance, including with an older dog.
- •Unnamed female vet / lady vet: recent feedback highlights a calm, caring manner with a nervous cat, and another review says the vet went out of her way to help with a dog's problem.
Reviews
Google rating: 4.4/5 from 160 reviews.
- •Recent feedback is mostly positive, with many owners describing the team as friendly, helpful and professional, including warm mentions of the reception staff.
- •Several reviews highlight the practice’s handling of nervous or reactive pets, including a nervous cat made to feel relaxed and an early appointment arranged to help a rescue dog avoid other dogs.
- •Owners also mention good outcomes for everyday problems such as yearly vaccinations, paw injuries from grass seeds, and appointments where the vet helped put their mind at rest.
- •A small number of reviews report administrative or triage problems, including one complaint about being booked with a nurse when a vet appointment was needed for an ear problem, with poor follow-up afterwards.
