Companion Care (Derby) Ltd – Vets in Derby
Clinic Overview
- Positive reviews often focus on friendly, helpful staff, with owners saying the team were good with both dogs and cats and made them feel comfortable bringing pets in. - A recent positive review from a first-time kitten owner highlights clear advice, along with discussion of a pet plan/insurance and introductory offers. - Dental care is mentioned favourably in one review, where an owner said their dog was well cared for during a procedure involving two tooth extractions.
Companion Care (Derby) Ltd is part of the Vets4Pets group. The practice appears equipped for routine care and some more complex cases, with an in-house laboratory, x-ray and ultrasound imaging, ECG, a hospital ward, and an isolation unit. It also notes separate cat and dog waiting areas, which may be helpful for nervous pets.
Services
- •General veterinary care for common pets: the clinic states it treats dogs, cats, and rabbits. Recent reviews mention care for kittens, cats, and dogs.
- •Diagnostics and monitoring: the practice lists an in-house lab for biochemistry and haematology, along with blood pressure monitoring and ECG.
- •Imaging and inpatient facilities: x-ray and ultrasound are available, and the clinic also lists a hospital ward and isolation unit.
- •Dentistry: dental work is offered, including extractions; one owner specifically mentioned their dog having two teeth removed and being well looked after.
- •Other practical arrangements: the practice says out-of-hours care is provided by Vets at Night, and it is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services.
People
- •Emma is named in one complaint review as the manager.
- •Reviews also regularly praise the wider staff and nurses for being friendly, reassuring, and helpful with new pet owners.
Reviews
Google rating: 4.5/5 from 187 reviews.
- •Positive reviews often focus on friendly, helpful staff, with owners saying the team were good with both dogs and cats and made them feel comfortable bringing pets in.
- •A recent positive review from a first-time kitten owner highlights clear advice, along with discussion of a pet plan/insurance and introductory offers.
- •Dental care is mentioned favourably in one review, where an owner said their dog was well cared for during a procedure involving two tooth extractions.
- •A minority of reviews raise concerns about administration and complaint handling, including difficulty getting a pet registered and one complaint about care after a spay. There is also a single recent review alleging unprofessional behaviour by a staff member outside the clinic.
