Medivet Derby, Osmaston Road - Saint Leonard Veterinary Centre | Vets in Derby, Derbyshire

- Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring, attentive, and easy to talk to. - Communication is a consistent strength: reviewers mention staff taking time to explain things clearly, answering questions properly, and emailing useful information after phone calls. - Preventive and routine care come up often, including vaccinations, booster jabs, general health checks, and regular appointments where pets seem comfortable and well handled.

Medivet Derby, Osmaston Road - Saint Leonard Veterinary Centre is a Medivet practice in Derby providing first-opinion care for cats and dogs. The clinic’s established service range includes routine appointments, vaccinations, surgery, support for ongoing health conditions, and emergency care, with recent feedback often highlighting clear explanations, kind handling, and efficient visits. Reviews also suggest pets are often kept at ease during check-ups and vaccinations.

Services

•Routine veterinary care: Consultations, general health checks, and six-monthly checks are part of the clinic’s regular offering. Recent reviews mention useful advice during appointments and careful examinations for unwell pets.
•Preventive care: Vaccinations and booster jabs are offered, including nurse-led booster appointments. Owners describe these visits as efficient and friendly, with some saying their pets were notably relaxed.
•Surgery and treatment: Surgical care includes procedures such as spay and hernia repair. Reviews also mention treatment for a cat’s nail problem and follow-up advice for current and future care.
•Long-term condition support: The clinic has been noted for ongoing management of chronic illness, including help with monitoring type II feline diabetes and practical teaching around blood sugar checks.
•Diet and care advice: Owners mention being given alternatives for their cats’ diet rather than a one-size-fits-all approach, alongside clear explanations to help them understand treatment options.
•Emergency and out-of-hours care: Emergency veterinary services are available, including overnight emergency consultations.
•Training environment: The clinic is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The published figure available is an overnight emergency consultation fee of £130 for appointments between 7pm and 9am. Reviews are broadly positive on value, with one owner specifically describing treatment and medication as reasonably priced.

People

•Helen Brazil: Named in a recent review as a vet who was friendly, professional, and helped a dog stay relaxed during jabs and a general health check.
•Helena: Praised for a friendly, welcoming manner and a very good approach with pets and owners during cats’ six-monthly checks.
•Melody / Melodie: Mentioned warmly in reviews for gentle, reassuring handling. Owners link her care to both a cat’s nail issue and previous support around a dog’s hernia repair and spay.
•Student nurse (unnamed): Credited with patiently showing an owner how to carry out blood sugar checks correctly for a cat with diabetes.
•Reception team: Reviews describe the front-desk team as helpful, knowledgeable, professional, and understanding when appointments need to be changed at short notice.

Reviews

Google rating: 4.8 stars from 661 reviews.

•Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring, attentive, and easy to talk to.
•Communication is a consistent strength: reviewers mention staff taking time to explain things clearly, answering questions properly, and emailing useful information after phone calls.
•Preventive and routine care come up often, including vaccinations, booster jabs, general health checks, and regular appointments where pets seem comfortable and well handled.
•One negative review reports poor communication around building renovations and confusion over appointment timing, but this sits against a much larger pattern of positive comments about efficiency, professionalism, and kindness.

Reviews for Medivet Derby, Osmaston Road - Saint Leonard Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 661 we track in total. Recent reviews may not be representative of overall sentiment.

anthony morris

4 weeks ago

It was very friendly and easy to talk to them to ask for help and they should me and took their time to make me understand

Caroline Svitana

Lovely staff, clean premises and efficient care for my pets. Thank you 🤩

Martin Henchcliff

1 month ago

My phone calls 2025 The reception team where so helpful and knowledgeable and professional taking there time to explain all that I needed plus e mailing me important information the vets visit was very useful and I gained the advice I needed from the appointment , March 2026 jabs and general health checks, on my visit I saw Vet Helen Brazil the lady was first class friendly professional , Benji was so well looked after and relaxed I would definitely recommend this practice to everyone thank you

Doria Bermeo

I recently took my cats to this veterinary clinic and I couldn’t be happier with the care they received. The staff and veterinarians are incredibly kind and attentive, and Melody was simply wonderful with our cat who had a nail issue. She made both our cat and us feel completely at ease. I highly recommend this clinic to anyone looking for compassionate and professional care for their pets!

Diane Collyer

2 months ago

I had a very disappointing experience today. I booked an appointment a few days in advance for my cat’s rabies vaccination and did not receive any reminder message like they always do, so I arrived at the time I had noted when booking. When I got there, the premises were under renovation — something that was never mentioned during the phone call. I was told to call upon arrival and then wait in a separate room with loud construction noise, which was already stressful for my cat. After waiting, I was informed that I was “an hour late” and that they would not honour the appointment. Even if that were the case, I have always arrived early for previous appointments and have often been kept waiting an extra 15–20 minutes, as many customers are. With no reminder or clear communication provided, there was no way for me to verify the time. I was then asked to leave and ended up standing outside in heavy rain with my cat while waiting for transport home. There were several other people also waiting outside because we don’t all have the privilege of sitting in a car during situations like this. This was a stressful and upsetting experience, and it felt like there was very little consideration for either the pets or their owners. Clear communication, basic organisation, and a bit of empathy would have made a huge difference. I hope in the future customers are given proper notice about disruptions and treated with more understanding. Complete waste of money and time, and my cat ended up being wet from the rain even if I tried to cover her as much as I could.

Pamela Lowth

3 months ago

We chose St Leonard's Vets on Uttoxiter Road Derby (now MEDIVET ) for our new, 11yrs old rescue dog Connie ,as they looked after the health of our cat Bago (and in the Cattery) for a few years before she went to the great Cattery in the sky, at the great age of 19 and a half. They are brilliant and SOOO caring. Connie looks forward to her appointments and actually pulls us into the premises. Also, we know Connie (now a sprightly 13yr old) is treated with care and looked after really well at all her regular appointments. Thankyou Medivet for being SOOO caring ❤️

denise hales

Great vets and all the staff are fantastic x

Boxy

Colin Carter

4 months ago

The appointment we had was on time and the examination and vaccinations for Jessie was carried out efficiently and in a very friendly way. Jessie always enjoys coming to the vets

Tahira Shaheen

Very kind caring and recommend lots of alternatives to what I'm using for my cats diet

Medivet Derby, Osmaston Road - Saint Leonard Veterinary Centre