Easipetcare Ltd – Vets in Derby
Clinic Overview
Easipetcare Ltd in Derby is an IVC Evidensia practice providing routine veterinary care for cats and dogs, including vaccinations, neutering and dental work, and it is also listed as a veterinary nurse training facility. Recent feedback remains mixed overall: many owners describe friendly, informative staff and calm handling of pets, while some report problems with reception experience, communication and value for money. The clinic continues to hold a strong overall Google rating, with reviews showing both loyal repeat custom and some sharp complaints.
Services
- •Routine care for cats and dogs: listed services include vaccinations, neutering, flea and worm treatments, and dental care.
- •Preventive and general support: the clinic also offers pet weight and obesity management, and mentions Adult Restart Packs. Recent reviews also mention advice on a dog's diet after a CKD diagnosis, and kitten worming support before rescheduled vaccinations.
- •Common visit examples: owners mention first consultation appointments, flea treatment collection, kitten vaccination planning, and urgent assessments for pets that became unwell.
- •Out-of-hours arrangements: one owner describes being referred to an out-of-hours vet and then having difficulties getting follow-up medication through the practice.
- •Training role: the practice is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
Leanne is named positively in a recent review for going above and beyond with nursing advice on a dog's diet. Reviews also frequently mention the reception team and vets, with positive comments about staff being welcoming, caring and informative, though some owners report a rude or rushed reception experience.
Reviews
Google rating: 4.5/5 from 787 reviews.
- •Many recent reviewers describe a friendly, helpful experience, with praise for welcoming staff, informative vets, and calm handling that helps pets stay settled during visits.
- •Positive examples include first consultations, kitten appointments, flea treatment collection, and diet advice from nurse Leanne. One reviewer also highlighted good value from a kitten package.
- •Some owners say the team worked within their budget and did not push extras, while others felt the clinic was expensive.
- •Negative feedback centres on rude reception interactions, some concerns about the waiting-area experience, and one detailed complaint about a costly breathing-problem workup that did not produce a clear diagnosis.
