
Easipetcare Ltd provides routine veterinary care for cats and dogs (including vaccinations, neutering and dental work) and is also listed as a veterinary nurse training facility. On Google it has a high overall score, but the latest written reviews show a split experience: several owners describe staff taking time to explain procedures and being clear about what’s necessary, while others report feeling rushed, overcharged, or frustrated by process/communication (including around out‑of‑hours follow-up and one allegation about a dog being released to the wrong person).
Concrete points mentioned by owners include
From the clinic’s website summary
From reviews (examples of what owners brought pets in for / what was discussed)
Out-of-hours: one reviewer describes being sent to an out-of-hours vet, then struggling to obtain follow-up medication from this practice without another consultation.
Only pricing explicitly stated in reviews
Some reviewers describe pricing as transparent and without “hidden or unnecessary costs,” while others describe feeling “ripped off” or finding medication much cheaper online.
No individual staff names or roles are mentioned in the inputs provided. What owners comment on
Google rating: 4.5 stars from 758 reviews.
Note: Showing the 5 most recent Google reviews out of 758 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
Lovely,, caring staff
a month ago
Very welcoming and an excellent vet . I told them the parlous state of my finances , and they landed within my parameters . I am definitely going again .
a month ago
This is our 4th pet we have taken here .Amazing staff , go out of their way to ensure your pet is comfortable and cared for . They were reassuring to our pets and to us especially and made sure we were well informed on all procedures etc .There is no hidden or unnecessary costs and they are very transparent about pricing and what's necessary for your pets health rather than trying to sell you on everything like other vet practices. Genuinely care for your pet , even help us clean our cat when she panic poos on arrival !
a month ago
a month ago
Nice vet
a week ago
They rang to tell me my stolen dog was there it takes me 45 mins before I get there they have given yhe dog to thenperson who had stolen it as she showed a photo! Yet I've registered them as stolen plus they are registered to me! absolutely disgusting and now I've not got my dog so upset 😢💔
a month ago
very helpful and kind to my doggie when we had an emergency! reception are lovely and friendly. clinical had great knowledge and were supportive
a month ago
I was sent by this company to the out of hours vets. When I had to request more medication from this, the vets I was registered with, they told me they couldn't do that because my dog hadn't been seen by their vet. So I paid over £200 for the out of hours consultation, to be told I needed to pay yet another consultation for the same condition? I know they said make an appointment in two weeks time, but this seemed like a rip off in the interim period. Surely there is a button that the out of hours vets presses to let your vet know what has been said and prescribed. If not, why not? Do you not keep informed between the out of hours vets and your own vets. I then got told it's the same as human care, which is great because the hospital sends their findings forward to the doctor. Needless to say this felt like a scam. So I asked them if they had sent my dogs records to the other vet to be told it wasn't worth it there were barely any records there. Bearing in mind I still can't get medication from either vet at the minute this did not go well on the phone. I will be transferring all of my pets from this practice because it is a joke. Even when I said fine I will bring him in for an appointment then, it was nearest date Tuesday, so four days without medication and the issue gets worse and I pay even more? I don't think so. Either this is a miscommunication or I have no idea. I only gave this vet a one star review because the vets themselves are usually lovely, but the people who they work for have some strange ideas if they aren't communicating with the outcome of hours vets they refer you. Alternatively if that is not the case why isn't the outcome of hours vets findings competent enough to be believed when you were happy enough to send me there in the first place. I want to do right by my dog of course I do, but I don't want to be ripped off in the process.
2 months ago
Been her twice with our cat and my partner had been a couple of times without me . Wasn't impressed with the vets, Expensive, clueless and lack any compassion ! Your pets(family) deserve better than this place. Wish I could give this review no stars !
2 months ago
I was really disappointed with my recent visit. I was charged £59 consultation fee, yet the clinician only spent around 3–4 minutes with my cat and seemed rushed. On top of that, I was charged £41 for eye drops, which I later found online for just £10. I completely understand that vet care has costs, but this felt very unfair and left me feeling ripped off. Transparency and proper time spent with patients would make a huge difference.
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