Easipetcare Ltd

Easipetcare Ltd in Derby is an IVC Evidensia practice providing routine veterinary care for cats and dogs, including vaccinations, neutering and dental work, and it is also listed as a veterinary nurse training facility. Recent feedback is mixed overall: many owners describe friendly, informative staff and supportive care, including in urgent situations, while others report problems with communication, reception experience and value for money. The clinic has a strong overall Google rating, with written reviews showing both very positive repeat-custom and some sharp complaints.

Services

• •Routine care for cats and dogs: vaccinations, neutering, flea and worm treatments, and dental care are all listed services.
• •Preventive and general support: the clinic also offers pet weight and obesity management, and mentions Adult Restart Packs.
• •Common visit examples from recent reviews: first consultation appointments, flea treatment collection, urgent or emergency visits, and treatment for issues needing follow-up medication have all been mentioned by owners.
• •Out-of-hours arrangements: one owner describes being referred to an out-of-hours vet, then running into difficulties getting follow-up medication back through the practice.
• •Training role: the practice is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic, though reviews are mixed with some describing pricing as transparent and others saying it felt expensive.

People

No individual staff names are publicly highlighted here, but reviews frequently mention the reception team and vets. Positive comments describe staff as lovely, welcoming, caring, informative and supportive, while negative feedback focuses more on reception attitude, rushed communication and poor handling of some situations.

Reviews

Google rating: 4.5/5 from 761 reviews.

• •Many recent reviewers describe a friendly, helpful experience, with praise for welcoming reception staff, informative vets and kind handling of pets.
• •Several positive reviews mention clear explanations, reassurance during treatment, and staff working within an owner's budget rather than pushing extras.
• •Negative reviews focus on feeling overcharged, rude reception service, and frustration around communication after out-of-hours referral and medication follow-up.
• •One review makes a serious allegation that a stolen dog was handed to the wrong person; this appears as an isolated report among otherwise mixed recent feedback.